What a good commercial HVAC maintenance agreement covers

For a business, a failed unit means unhappy customers, uncomfortable staff and sometimes lost inventory. A maintenance agreement is how you keep that from happening. Here's what a good one includes.

A row of packaged rooftop units on a commercial roof with Dayco crew members working beside them

Why scheduled maintenance pays off

Most commercial HVAC failures start small: a cracked belt, a clogged drain, a dirty coil, a damper stuck open. Caught on a scheduled visit, they’re quick fixes. Found when the unit quits on a 100° afternoon, they’re emergency calls. Regular maintenance also keeps equipment running efficiently, extends its life and gives you a service record if a warranty question ever comes up.

The industry standard for this work is ANSI/ASHRAE/ACCA Standard 180, which sets out minimum inspection and maintenance tasks for commercial HVAC systems. A good agreement is built around tasks like these.

What each visit should cover

  • Filters: replaced on a schedule that matches the building. Restaurants, shops and dusty sites need them more often.
  • Belts and motors: belts checked for wear and tension, moving parts lubricated where needed.
  • Coils: condenser and evaporator coils cleaned so they can move heat efficiently.
  • Condensate drains: cleared and tested, to keep water out of ceilings and inventory.
  • Refrigerant circuit: pressures and temperatures checked for signs of a leak or low charge.
  • Heating section: burners, heat exchangers and flues inspected before the heating season, with safety controls tested.
  • Economizers and dampers: checked so the unit uses cool outside air when it can, and isn’t stuck pulling in hot air when it shouldn’t.
  • Controls: thermostat schedules confirmed, so the building isn’t conditioned overnight or on weekends.
  • A written report: what was done, what was found, and what to plan for.

How often

Most buildings need at least two visits a year: one before cooling season and one before heating season. Kitchens, high-occupancy spaces and buildings with heavy dust may need quarterly service.

What to ask a contractor

  • Which units and tasks are covered, and what’s billed separately
  • How filters are scheduled and supplied
  • Whether agreement customers get priority when something breaks
  • How you’ll receive reports and repair recommendations

Dayco provides ongoing service and maintenance for stores, offices and warehouses across the region. Call (509) 586-9464 to set up a maintenance schedule for your building.

Planning a project or have a unit down?

Call to reach the commercial team, or email drawings and project details and we’ll get back to you.

Book by phone on this preview

Online booking runs on ServiceTitan, which only opens on Dayco’s registered website (daycoheating.com). On this preview, call the office and we’ll set up your appointment.

Call (509) 586-9464